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Doril Labs

Doril Labs

Integrating administrators, collection centres, and patients into a single high-integrity data stream — from verification to the last mile of care.

Doril Labs

“Patients stopped chasing PDFs — verified results simply appear where they are supposed to, when the lab clears them.”

Operations leadership, Doril Labs
Doril Labs

Laboratory verification, collection-centre handoff, and patient delivery now share one release moment — aligned to clinical urgency.

01

THE PARTNERSHIP BEGINS

Clinical leadership needed one diagnostic narrative — not three disconnected channels.

In a high-stakes medical environment, Doril Labs faced significant operational friction in the last mile of patient care — the delivery and management of diagnostic results. We architected a multi-layered ecosystem that integrates every stakeholder into one high-integrity data stream.

02

THE PARTNERSHIP EXPANDS

The Challenge: Fragmented Diagnostic Data Chains

What they needed

A command layer for lab operations, a mobile surface for hospitals and clinics in the field, and a patient experience that eliminates friction the moment a report is verified.

What stood in the way

Fragmented diagnostic data chains

In a high-stakes medical environment, Doril Labs faced significant operational friction in the last mile of patient care — the delivery and management of diagnostic results.

  • Information silos: diagnostic data was isolated between collection centres (hospitals and clinics) and the central laboratory.
  • Distribution latency: manual or fragmented methods for delivering reports to patients led to delays in treatment.
  • Administrative overhead: the lack of a unified interface for laboratory administrators prevented real-time monitoring of daily throughput and collection centre performance.
Doril Labs — microscope and diagnostic testing workspace

Challenge

The last mile was where trust broke.

Fragmented channels meant patients and clinicians waited on manual hops — undermining confidence in otherwise solid lab work.

Doril Labs — diagnostic samples in a testing laboratory

Outcome

One verification event, three aligned surfaces.

Synchronisation replaces staggered email attachments with a single authoritative release moment.

03

STRUCTURING THE PLATFORM

The Solution: The Doril Unified Diagnostic Network

We architected a multi-layered ecosystem that integrates every stakeholder — administrators, collection centres, and patients — into a single high-integrity data stream.

How we intervened

  • — Centralised administrative core (web and mobile) with real-time analytics and network management.
  • — Dedicated collection network mobile app for on-site registration and centre-scoped report access.
  • — Patient access layer with notifications and a digital report vault the moment results are verified.
04

THE PLATFORM REACHES PRODUCTION

Production turned the diagnostic pipeline into a synchronised network, not a relay race.

Release sequencing prioritised verification integrity first — then fanned out notifications and centre sync so no stakeholder saw stale or partial states during cutover.

Doril Labs — laboratory glassware and high-throughput testing

Scale

Footprint grows without admin sprawl.

Automated centre registration turns expansion into a repeatable workflow instead of a hiring spike.

05

TRANSFORMATION AT SCALE

The Impact: Closing the Diagnostic Loop

By deploying this integrated infrastructure, Doril Labs has transformed its diagnostic pipeline into a high-density, automated network.

Sync

Reports aligned across admin, centres, and patients

Scale

Centre onboarding without proportional admin load

Vault

Patient digital report access when verified

RBAC

Role-based access across the diagnostic lifecycle

IMPACT — CLOSING THE DIAGNOSTIC LOOP

When latency disappears at the edge, clinical decisions and patient trust move together — the network earns repeat volume.

Zero-latency delivery

Patients and referring sites cannot afford staggered truth.

Before

Reports propagated unevenly; patients and centres often saw different states at different times.

After

Reports are synchronised across the admin panel, collection centres, and patient devices simultaneously.

Operational scalability

Physical footprint growth used to imply linear admin hiring.

Before

Each new collection centre increased manual coordination and onboarding load.

After

Automated collection centre registration allows Doril Labs to scale its physical footprint without increasing administrative staff.

Data sovereignty

Healthcare demands least-privilege access with clear lineage.

Before

Opaque handoffs made it hard to prove who saw what, when.

After

All stakeholders have precise, role-based access to information, ensuring security and compliance throughout the diagnostic lifecycle.

THE CONNECTED ECOSYSTEM

Administrators steer the network; collection sites execute locally; patients consume verified artefacts — without duplicate PDF pipelines.

  • Real-time visibility into daily report volume and diagnostic trends across centres.
  • Faster treatment decisions because patients receive verified digital access immediately.
  • Lower coordination tax as the network adds collection partners.
06

THE CONNECTED OPERATING MODEL

Capabilities packaged so lab ops, partners, and patients inherit the same integrity model.

Microscope in a diagnostic laboratory

01 · Admin core

The Centralized Administrative Core (Web & Mobile)

A command and control panel providing real-time visibility into lab operations.

Real-time analytics track daily report volume and diagnostic trends across all centres.

Full control over collection centre registrations and data permissions.

Blood and diagnostic samples prepared for laboratory testing

02 · Collection network

The Distributed Collection Network (Dedicated Mobile App)

A mobile-first solution designed for hospitals and clinics to manage local operations within the Doril ecosystem.

Effortless on-site registration of new collection centres into the network.

Collection centres can instantly retrieve and manage reports for their specific patient base.

Laboratory pipettes and test preparation for verified results

03 · Patient access

The Patient Access Layer (Mobile App)

A secure, direct-to-patient interface that eliminates the friction of report collection.

Digital report vault: patients receive notifications and instant access to diagnostic results the moment they are verified.

What they received

  • ✓ Administrative web and mobile consoles with analytics and centre governance
  • ✓ Collection centre mobile application with scoped report access
  • ✓ Patient mobile experience with vault, notifications, and secure retrieval
  • ✓ Integration patterns for lab information systems and verification workflows
  • ✓ Security model, audit trails, and operational runbooks
07

INTELLIGENCE

Questions leadership asks before committing capital and calendar.

How do you protect patient data across three surfaces? +

Least-privilege roles, encrypted transport, and scoped tokens so collection staff only see their cohort — with immutable access logs for audits.

What happens when a result is amended? +

Versioning and re-notification rules are defined with clinical governance so downstream consumers always see the verified state.

Can centres onboard without travelling to HQ? +

Yes — digital onboarding with verification steps replaces manual packet chasing while preserving compliance checkpoints.

Who operates the platform day two? +

Doril administrators own configuration and approvals; we transfer hypercare playbooks for peaks and releases.

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